Privacy Policy
At Mimolex, we believe your privacy deserves serious protection. This policy explains exactly how we handle your personal information when you use our budget surplus management platform. We've written this in plain English because privacy policies shouldn't require a law degree to understand.
Information We Collect
Information You Provide Directly
When you create an account or use our services, you share information with us. This includes your name, email address, phone number, and financial data you choose to input for budget management. We also collect information when you contact our support team or participate in surveys.
Account Information
Name, email address, phone number, password, and profile preferences
Financial Data
Budget categories, income information, spending patterns, and surplus management goals you enter
Communication Records
Messages you send us, support tickets, and feedback you provide
Information We Collect Automatically
Like most websites, we automatically collect certain technical information. This helps us understand how people use Mimolex and identify potential security issues. We collect device information, IP addresses, browser types, and how you interact with our platform.
We use cookies and similar technologies to remember your preferences and provide a better experience. You can control cookie settings through your browser, though some features might not work as smoothly if you disable them.
How We Use Your Information
Your information serves specific purposes that directly benefit your experience with Mimolex. We use it to provide our budget surplus management services, improve our platform, and communicate with you about important updates or features.
- Process and manage your budget surplus calculations and recommendations
- Provide customer support and respond to your inquiries
- Send important service updates and security notifications
- Analyze usage patterns to improve our platform's functionality
- Prevent fraud and maintain platform security
- Comply with legal requirements and regulatory obligations
We never sell your personal information to third parties. Your financial data stays private and is only used to provide the services you've requested from Mimolex.
Information Sharing and Disclosure
We share your information only when necessary to provide our services or when required by law. This includes working with trusted service providers who help us operate Mimolex, such as cloud hosting services and payment processors.
Any third-party service providers we work with are contractually required to protect your information and can only use it for the specific services they provide to us. We conduct regular reviews to ensure these partners maintain appropriate security standards.
When We May Share Information
- With service providers who help operate our platform (hosting, analytics, customer support)
- When required by law, court order, or governmental authority
- To protect the rights, property, or safety of Mimolex, our users, or others
- In connection with a merger, acquisition, or sale of assets (with proper notification)
- With your explicit consent for specific purposes
Your Privacy Rights
Access Your Data
You can request a copy of all personal information we have about you. We'll provide this within 30 days of your request.
Correct Information
If any information we have is incorrect or outdated, you can ask us to update it. Most account information can be changed directly in your profile settings.
Delete Your Account
You can request complete deletion of your account and associated data. Some information may be retained for legal compliance purposes.
Data Portability
You can request your data in a commonly used format if you want to transfer it to another service.
Opt-Out Rights
You can unsubscribe from marketing communications at any time. Essential service communications may still be necessary.
Object to Processing
In certain situations, you can object to how we process your personal information, particularly for marketing purposes.
Data Security and Protection
We take data security seriously and implement multiple layers of protection for your information. Your financial data is encrypted both in transit and at rest using industry-standard encryption protocols. Our systems undergo regular security assessments and updates.
Access to your personal information is strictly limited to employees who need it to provide our services. All staff members receive regular security training and are bound by confidentiality agreements.
Security Measures We Use
- SSL/TLS encryption for all data transmission
- Advanced encryption for stored financial data
- Multi-factor authentication options for user accounts
- Regular security audits and vulnerability assessments
- Intrusion detection and prevention systems
- Secure data centers with physical access controls
Data Retention and Deletion
We keep your information only as long as necessary to provide our services and comply with legal requirements. Account information is retained while your account is active and for a reasonable period afterward to allow for account recovery.
Financial data you input for budget management is kept while your account is active. If you delete specific budget entries, they're removed from our active systems within 30 days. When you close your account, we begin a deletion process that removes most personal information within 90 days.
Some information may be retained longer for legal compliance, fraud prevention, or legitimate business purposes, but it's securely stored and access is strictly limited.
International Data Transfers
Mimolex operates primarily in Canada, but we may use service providers located in other countries. When your information is transferred internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
We work only with service providers who commit to maintaining privacy standards equivalent to those required in Canada. All international transfers comply with applicable privacy laws and regulations.
Children's Privacy
Mimolex is designed for adults managing their financial budgets. We don't knowingly collect personal information from anyone under 18 years of age. If we discover we've collected information from a minor, we'll delete it promptly.
If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can address the situation.
Changes to This Policy
Privacy practices evolve, and we may update this policy to reflect changes in our services or legal requirements. When we make significant changes, we'll notify you via email and prominently display the updated policy on our website.
We encourage you to review this policy periodically to stay informed about how we protect your information. The "Last Updated" date at the top shows when the most recent changes were made.
Contact Us About Privacy
Have questions about this privacy policy or how we handle your information? We're here to help.
Email: support@foundetionfoxtr.org Phone: +1 (519) 885-0670 Mail: 15 Atlantic Ave, Placentia, NL A0B 2Y0, CanadaWe aim to respond to all privacy-related inquiries within 48 hours during business days.